Last updated: January 3, 2020
Welcome to KQ Branding Agency
These policies will aid users determine how KQ Branding Agency fulfills orders.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Refund Policy
1. Refunds
We may offer returns in the following conditions:
– If the service has not been performed.
– If the service performed was different from the one ordered or requested.
– A full refund will be made if the department is in error.
Customers may request a refund within: 7 days following receipt of the service.
2. Exceptions
Notwithstanding other provisions of this Policy, we may refuse to grant returns or refunds if:
– You received what you ordered, but simply changed your mind about the service.
– You received the service/product and failed to make a report within 7 days from the date of the receipt.
3. How to make a complaint
If you are dissatisfied with the service provided to you and you are eligible for a refund under this Policy, you must: Contact us via https://kqbrandingagency.com or Send an email to support@kqbrandingagency.com stating your complaints and we will immediately verify your complaints.
Delivery Policy
At KQ Branding Agency we sell virtual products and render services, We deliver our products to users via Emails, Facebook, WhatsApp etc as it suits your business.
Return Policy
At KQ Branding Agency we sell virtual products and render services, Which means no return can be made but only Refunds if it falls under the refund policy. Our refund policy has been explained above.
Cancellation Policy
The following are to note:
– If the work has not started, A full refund will be made.
– If the authorized work has been started, KQ Branding Agency may retain an appropriate portion of paid amount.
Contact Us
For inquiries or comments regarding this Policy, customers may visit: https://kqbrandingagency.com/contact/ or mail support@kqbrandingagency.com.